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Do I see it? |
An integral part of the
surveillance and security apparatus protecting live brick and mortar casinos is
strong communication between surveillance operators upstairs and casino
personnel on the floor working table games. This will not only better protect
the casino where a cheating sequence occurred, but it will also serve other
casinos down the block quite well.
Without it, protecting casinos will
not get optimum results from all that state of the art video and audio
technology.
A prime example of the failure of
these systems occurred when I was active cheating casinos.
I was pastposting $5,000 chips (called “chocolates” in some high-end Vegas
casinos) underneath $100 chips, known almost everywhere as “blacks.” This was a
major move taking five grand a pop out of casinos, sometimes ten when my
teammates and I used two chocolates at a time.
After an incredible run of consecutive successful chocolate-chip pastposts in
July and August 1995, we finally had a “miss” on a Caesars Palace blackjack
table when a pit boss refused to pay the pastposted bet. In the aftermath, the
heat that came down inside the Vegas casinos was a helluva lot hotter than the
scorching desert air outside.
Griffin Investigations and the totality of Las Vegas casino surveillance shot
into action to try and put my team and I out of business. They immediately flooded
Vegas with circulars (no widespread Internet at the time) advising casinos that
a pastposting team was running amok slipping chocolate $5,000 chips underneath
$100 blacks.
It was enough to make us stop using that move—but not enough to put us out of
business.
We discussed our “big heat” problem and soon came up with a very clever idea
that enabled us to go right back into the hot casinos:
Pastpost yellow $1,000 chips under $25 greens.
True, the change was a reduction in our profit-per-move, but taking a grand off
the table each time was better than having to pack up and leave town.
So we went on another casino-cheat rampage doing the reduced pastpost move, the
same exact move with different value chips. Right back inside Caesars, we
encountered another steamy situation. The floorman was suspicious but still
ordered the dealer to pay the bet.
Why?
Because the intercasino advisory warned of chocolate $5,000 chips being
pastposted underneath $100 black chips—not $1,000 yellow chips being pastposted
underneath $25 green chips.
For this reason, we were able to continue doing the same move as if we had
never been doing it with the chocolate chips. After bunches more of the
yellow-green combo, we took heat again, and then, believe it or not, went right
back into the casinos slipping $500 purple chips underneath $5 red chips. With
no problems getting paid.
Even I couldn’t believe it!
Where’s the surveillance communication failure?
Simply its lack of communicating the totality of the move. The advisory should
have given a description of the move AND advised that it could be done with
other high-denomination chips besides the $5,000 chocolates.
This failure of proper and complete communication between casino surveillance
departments and the casino personnel in the gaming pits still exists today, in
spite of all the technology. I realize that what happened back in the mid-90s
could not happen today, but this was only an example to show the damage that miscommunication
between the floor, surveillance and associate casinos can do to any casino and
all casinos.
Proper communication is always one of the key
points I make to casino floor and surveillance staffs when I train them in the
field of casino table-game protection.